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Privacy Policy

Swan Letting Privacy Policy

Updated September 2018

Introduction

This notice applies to all information collected on the Swan Letting website (www.swanletting.com) or submitted to Swan Letting at any time through any of our services on the website.

When we refer to Swan Letting in the context of this privacy policy, we are referring to www.swanletting.com.

The Information We Collect

Personally Identifiable Information – When visiting the Swan Letting web site and signing-up for, or using a Swan Letting service, you may choose to supply Swan Letting with information that identifies you personally. Examples of the information you might provide include your name, phone number and contact information, as well as other demographic, or business-related information.

Cookies

A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We use cookies on this site. We do not link the information we store in cookies to any personally identifiable information you submit while on our site.

We use two types of cookies, session ID cookies and persistent cookies:

  •  - We use session cookies to make it easier for you to navigate our site. A session cookie expires when you close your browser.
  •  - A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following the directions provided in your Internet browser’s “help” file on how to remove stored passwords and browser history. We set a persistent cookie to store your passwords, so you don't have to enter it more than once. Persistent cookies also enable us to track and target the interests of our users to help us improve the quality of what we offer to the visitors to our website.

If you reject cookies, you may still use our site, but this will slow down some activity, for example, you would be asked to enter your username and password again every time you closed your browser, or your session has timed out.

Our full cookie policy can be found at - Full Cookie Policy

Log Files

As is true of most websites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type (Chrome, Firefox, IE, Safari, for example), internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.

This information does not identify individual users and we use it to analyze trends, to administer the site, to track users' movements around the site and to gather demographic information about our user base as a whole.

We do not link this automatically-collected data to personally identifiable information. Where IP addresses are tied to personally identifiable information, this is used to prevent and block abusers for security reasons, or those who violate our terms of service.

We use a third-party tracking service, Google Analytics, that uses cookies and log files to track information about visitors to our site. This information is not personally identifiable and is used to measure in total how users use the site and the volume of traffic. This allows us to determine how our users navigate through our website and to know how many users are using our services demographically. If you want to learn more about Google Analytics, there is extensive information provided by Google.

The Way We Use Information

We only use the information you provide about yourself, or others, to complete the transaction for which it is intended. Examples of this include completing a viewing request, completing a contact form, or registering by email. We may also use the information to contact you if you have given your permission to do so, for example, if you have signed up to accept further notification and services from us. You can choose to opt-out of receiving any further notification at any time by emailing us at This email address is being protected from spambots. You need JavaScript enabled to view it., or by ticking the unsubscribe box.

We do not share this information with outside parties without your explicit permission.

Communications from the Site

When we receive email, we use return email addresses to reply to you with the information you have requested. Such addresses are not used for any other purpose and are not shared with outside parties.

When supplying contact information to Swan Letting, you can indicate your preference if you would like to be contacted to receive information and updates about our services.

Information you submit to us will not be used for this purpose unless you indicate this as your preference. When supplying contact information to Swan Letting, you can indicate your preference if you would like to receive special offers, s from other companies that we think may be of interest to you through our periodically newsletter. Information you submit to us will not be used for this purpose unless you elect to participate in a Swan Letting program or otherwise consent.

Personally Identifiable Information

Swan Letting does not share, sell, rent, or trade with third parties for their promotional purposes except with your consent as described in this privacy policy.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described within this privacy policy without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

We at Swan Letting respect the privacy of our visitors and are committed to preserving your online safety by preserving your privacy at anytime you visit or communicate with our site.

Our Terms of Use and Privacy Policy offers you a thorough explanation regarding your personal data provided to us or any data we may collect from you.

How You Can Access or Correct Your Information

You can access all your personally identifiable information that we collect online and maintain by emailing us at This email address is being protected from spambots. You need JavaScript enabled to view it.. You can also correct factual errors in your personally identifiable information by sending us a request that credibly shows error. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

Legal Disclaimer

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our website.

Security

The security of your personal information is important to us. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. If you have any questions about security on our website, you can send email us at This email address is being protected from spambots. You need JavaScript enabled to view it..

Links to Other Sites

Our website includes links to other websites. Although we take reasonable care to only recommend responsible sites, we are not responsible for the security or privacy of these websites and recommend that you take appropriate precautions when viewing them. If you do find that a link does cause you problems, we would ask you to report it to us, so that we can remove the damaged/corrupted link as soon as possible. Please let us know at This email address is being protected from spambots. You need JavaScript enabled to view it..

Changes in this Privacy Statement

If we decide to change our privacy policy, we will post those changes to this privacy statement and other places we deem appropriate, so that you are aware of what information we collect, how we use it, and under what circumstances we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.

Opening Hours

Our opening hours are:
Monday to Friday: 09.00 to 17.30
Saturday: closed
Sunday and Public Holidays: closed

Contact Details

79 Uplands Crescent, Uplands, Swansea SA2 0EX
T: 01792 465 998
Email: info@swanletting.com

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